Fitzdares Casino Cookies Policy
At Fitzdares Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website, mobile app, and all other digital channels we operate. This Cookies Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to use our services at fitzdares.com, you consent to our use of cookies as described in this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.
What Are Cookies?
Cookies are small text files that are placed on your device — whether a desktop computer, laptop, tablet, or smartphone — when you visit a website or use a digital service. Here at Fitzdares Casino, we use cookies and similar technologies such as web beacons, pixel tags, and local storage objects to recognise your browser, remember your preferences, and provide you with a more personalised experience across our platform.
Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). Our Fitzdares Casino platform uses both types depending on the specific purpose of the cookie.
Why We Use Cookies
Our Fitzdares Casino services rely on cookies for a number of essential and non-essential purposes. We use them to keep our platform running smoothly, to ensure security, to understand how you interact with our services, and to deliver relevant content and promotions. Without certain cookies, parts of our website and app may not function correctly — for example, you may not be able to complete a Fitzdares login or access your account details.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for you to browse our website and use its features. At Fitzdares Casino, we rely on strictly necessary cookies to:
- Enable secure Fitzdares login and session management across your account
- Process transactions, including deposits and withdrawals, securely
- Maintain your session while you navigate between pages
- Support our SSL encryption and safe payment infrastructure
- Ensure compliance with our obligations under the UK Gambling Commission licence and Irish Revenue Commissioners licensing requirements
- Facilitate our identity verification and AML checks at registration and during account activity
You cannot opt out of strictly necessary cookies as they are fundamental to how our services operate. Our Fitzdares Casino platform cannot function properly without them.
Performance and Analytics Cookies
We use performance cookies to collect information about how visitors use our website and app. At Fitzdares, we analyse this data in aggregate form to improve our services, fix technical issues, and optimise the user journey. These cookies help us understand, for example, which sections of our sports betting platform, casino, or live casino are most popular, and how long users spend on each page.
- We track page views, session duration, and navigation paths
- We identify errors and performance bottlenecks
- We measure the effectiveness of our Fitzdares betting features and casino game categories
- We use third-party analytics tools that may set their own cookies on your device
Functional Cookies
Our Fitzdares Casino platform uses functional cookies to remember choices you make and provide enhanced, personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages. They allow us to:
- Remember your language and display preferences
- Store your preferred deposit methods and account settings
- Retain your session details across the website and the Fitzdares app
- Personalise content, including relevant promotions such as casino bonus offers and odds boosts
If you disable functional cookies, some features of our platform — such as saved preferences — may not work as expected.
Targeting and Marketing Cookies
We may use targeting cookies to deliver advertising and promotional content that is relevant to your interests. At Fitzdares Casino, we work with carefully selected third-party partners to show you relevant information about our services, including casino welcome offer details, free bets promotions, and sports odds boosts. These cookies track your browsing activity across websites and help us and our partners measure the performance of marketing campaigns.
- We track which promotions you have viewed or engaged with
- We use this data to avoid showing you the same advertisement repeatedly
- We measure conversion rates for campaigns related to our Fitzdares online casino and sportsbook
- Our third-party marketing partners may set cookies independently — please refer to their own cookie and privacy policies
Third-Party Cookies
Some cookies on our platform are set by third parties we work with, including game providers such as Playtech and Pragmatic Play, analytics providers, and advertising networks. Our Fitzdares Casino website may also include embedded content or links to third-party services that set their own cookies. We do not control these third-party cookies and recommend that you review the cookie policies of any third-party services you interact with through our platform.
Cookies and the Fitzdares App
Our Fitzdares app, available on the Apple App Store and Google Play, uses similar tracking technologies to those described in this policy. At Fitzdares Casino, we apply equivalent standards to our mobile application to ensure your experience is consistent, secure, and personalised whether you access us via desktop or mobile. Please note that live chat is an iOS app-only feature, and certain functional cookies associated with this service are used only within that environment.
How to Manage Your Cookie Preferences
You have the right to manage, restrict, or withdraw your consent to non-essential cookies at any time. At Fitzdares Casino, we provide cookie management options through our cookie consent tool, which is displayed when you first visit our site. You can update your preferences at any time by accessing the cookie settings link in our website footer.
In addition, most browsers allow you to control cookies through their settings. You may be able to:
- Block all cookies from being set on your device
- Delete cookies that have already been placed
- Set your browser to alert you when a cookie is being placed
- Use private or incognito browsing mode to limit cookie storage
Please be aware that blocking strictly necessary cookies will impair your ability to use our Fitzdares Casino platform, including completing a casino login, placing bets, or processing payments. We are not responsible for any service disruption resulting from your decision to disable cookies.
Cookie Retention Periods
Different cookies we use have different retention periods. Session cookies are deleted as soon as you close your browser. Persistent cookies set by our Fitzdares Casino platform may be stored on your device for varying periods ranging from a few days to several months, depending on their purpose. You can check the specific retention period for each cookie through your browser's developer tools or our cookie consent management interface.
Legal Basis for Cookie Use
Our use of strictly necessary cookies is based on our legitimate interest in operating a functional and secure online gambling service. Our use of non-essential cookies — including analytics, functional, and marketing cookies — is based on your consent. At Fitzdares Casino, we operate under the regulatory oversight of the UK Gambling Commission (account number 400, licence 000400-R-103839-019) and the Irish Revenue Commissioners (remote bookmaker's licence 1015927). We are committed to meeting all applicable legal requirements regarding data protection and electronic communications, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a prominent notice on our website or through your registered contact details. We encourage you to review this page periodically to stay informed about how our Fitzdares Casino platform uses cookies. Continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Cookies Policy or how we use tracking technologies at Fitzdares Casino, please do not hesitate to contact us. Our support team is available from 08:00 to midnight (UK time), every day, with a target response time of two minutes.
- Phone: 020 3238 3000
- Email: bet@fitzdares.com
- Text: 07492 882213
We are operated by Fitzdares Limited, a company registered in England and Wales (company registration number 05478072), with our registered office at 27 Old Gloucester Street, London WC1N 3AX.
Content updated: July 21, 2026