About Fitzdares

Welcome to Fitzdares Casino — a premium British betting and gaming destination that has been built on a foundation of expertise, integrity, and genuine passion for sport. Established in 2006, we have grown from a distinguished sportsbook into a full-service online gaming platform, serving players across Great Britain, Northern Ireland, and the Republic of Ireland. Our mission has always been the same: to provide an exceptional, personalised experience that goes far beyond what you'll find at a typical online bookmaker.

Who We Are

At Fitzdares, we are operated by Fitzdares Limited, a company registered in England and Wales (company registration number 05478072), with our registered office at 27 Old Gloucester Street, London WC1N 3AX. Fitzdares Limited is the merchant of record for this website and processes all debit card payments directly. We operate across five distinct channels: our website at fitzdares.com, the Fitzdares mobile App, the SMS Text Betting Service, the Email Betting Service, and the Telephone Betting Service — ensuring you can place your bets wherever and however suits you best.

Here at FitzdaresOnline Casino, we are proud of our identity as a genuinely different kind of bookmaker. Rather than offering impersonal automated services, we employ a team of expert sports brokers who are available to price bespoke bets on request. Whether you are placing a complex accumulator or seeking a tailored wager on a niche market, our brokers are here to help — and they aim to respond within two minutes.

Our Licences and Regulatory Standing

At Fitzdares, we take our regulatory responsibilities extremely seriously. We hold two separate licences that govern our operations:

  • We are licensed by the UK Gambling Commission (account number 400, licence 000400-R-103839-019) to provide remote betting and casino services to customers in Great Britain. You can verify our licence on the public register at gamblingcommission.gov.uk.
  • We hold an Irish remote bookmaker's licence (no. 1015927), issued by the Irish Revenue Commissioners under the Betting (Amendment) Act 2015, permitting us to serve customers in the Republic of Ireland.
  • Our Terms of Use are declared fair and compliant under the Consumer Rights Act 2015.
  • We are registered with GAMSTOP, the national self-exclusion scheme for Great Britain.

Our Fitzdares betting platform operates under strict Anti-Money Laundering (AML) protocols. We may request source-of-funds documentation, and suspicious transactions are reported to the National Crime Agency. All payments are protected by SSL encryption, and our site carries Safe & Secure Payments certification.

Where We Operate

Our Fitzdares UK platform is available exclusively to customers in Great Britain, Northern Ireland, and the Republic of Ireland. You must be physically located in one of these regions to place bets with us. We operate in English, and the English version of our Terms of Use is the conclusive reference language for all purposes. Customers must be aged 18 or over and meet our residency requirements to register an account.

We operate a strict one-account-per-customer policy. Opening more than one account may result in the suspension or closure of all accounts and the voiding of all bets, whether settled or unsettled. We conduct automated third-party identity and age verification checks at the point of registration, and documentary evidence may be required where age cannot be confirmed automatically.

What We Offer

Sports Betting

Our sportsbook is the heart of the Fitzdares experience. We cover approximately 35 sports, with horse racing — our founding speciality — sitting at the core of everything we do. Our markets also include football (with 845+ markets), greyhounds (189 markets), American football, tennis, darts, boxing, basketball, MMA, cricket, golf, and much more. We offer in-play betting, a Bet Builder feature, and Cash Out on qualifying singles and multiples. Live streaming of horse racing is also available. For the dedicated punter, our brokers can price bespoke wagers on request — a level of personalisation you simply won't find at most online bookmakers.

Casino and Live Casino

Beyond sports, our Fitzdares casino welcome offer and gaming portfolio spans a wide range of categories: slots, progressive jackpot slots, table games, instant win games, scratch cards, roulette, video poker, blackjack, and a full Live Casino section featuring real-time dealer games. Our casino games are powered by leading providers including Playtech and Pragmatic Play. Progressive jackpot slots are excluded from the standard casino maximum payout cap of £100,000, giving players the chance to win life-changing sums.

Virtuals, Esports and Fantasy

At FitzdaresOnline Casino, we go further than most by offering dedicated Virtual Sports (including Virtual Horse Flats, Virtual Horse Jumps, Virtual Football and Virtual Greyhounds), an Esports section, and a Fantasy sports section — making us a genuinely comprehensive gaming destination.

Promotions and Bonuses

We regularly run a variety of sports and casino promotions for our members. Our sports offers include daily Odds Boosts on football, tennis, and golf markets, accumulator bonuses, and seasonal event promotions. On the casino side, our Friday Rebound promotion gives eligible members a percentage back on weekly net casino losses. We also participate in network promotions including Lucky Rush Leaderboards by Playtech and the Drops & Wins programme by Pragmatic Play, with prize pools in the millions.

While there is no traditional welcome bonus at the time of writing, our ongoing promotions deliver consistent value to active members. A Fitzdares Casino bonus code or coupon code may be made available through specific campaigns — please check the Offers section of our site for current availability. All promotions are subject to our General Promotion Rules, including wagering requirements and eligibility conditions. Only one bonus may be active at a time, and withdrawals during an incomplete wagering requirement will forfeit the bonus and associated winnings.

Deposits, Withdrawals and Payments

We accept debit card payments only — including Visa, Visa Debit, Mastercard, Visa Electron, Maestro, and Apple Pay. We do not accept e-wallets or credit cards. Our minimum deposit is £10.00, and gambling begins immediately once a deposit is confirmed. Our minimum withdrawal is also £10.00. We charge no fees on any debit card payment. We aim to process withdrawals within 24 hours, though bank and card issuer processing times may vary. Fitzdares withdrawal time is among the fastest in the industry, reflecting our commitment to giving you timely access to your winnings.

All withdrawals are subject to our closed-loop policy: funds are returned to the same debit card or bank account used for the original deposit. All AML identity checks must be completed before a withdrawal is processed. Fitzdares casino UK customers can be assured that our payment security meets the highest industry standards.

The Fitzdares App

Our Fitzdares app is available on both the Apple App Store and Google Play, providing a seamless mobile experience for betting and casino play. Live chat support is available exclusively through the iOS app, offering real-time assistance from our expert broker team. All other customers can reach us by phone, text, or email.

Customer Support

Our support team operates daily from 08:00 to midnight (UK time), with a target response time of two minutes. You can reach us through the following channels:

  • Phone: 020 3238 3000
  • Text: 07492 882213
  • Email: bet@fitzdares.com
  • Live Chat: available via the iOS app
  • FAQ: available on our website for common queries

Our Commitment to Responsible Gambling

Responsible gambling is central to everything we do at Fitzdares. We are GAMSTOP-registered, and no account may be opened by anyone who has self-excluded through that scheme. We apply automated age and identity verification at registration, and we offer a full suite of safer gambling tools including self-exclusion under clause 22 of our General Terms. Our Safer Gambling page provides detailed guidance on how to manage your play responsibly. We are committed to ensuring that gambling remains a safe and enjoyable experience for all of our customers.

Getting started is straightforward — simply complete the quick Fitzdares Casino sign up process and join thousands of players who trust us for a premium betting and gaming experience.